L&D Projects

Learning Experience Design

E-Learning Courses

Training Courses

Learning Experience Design

Project Title: Global Finance Learning Challenge

Tools Used in Development: Degreed Learning Experience Platform (LXP), Canva graphics design tool, Adobe Acrobat, CredSpark audience engagement tool

Client: NIKE, Inc.

Employed by North Highland Consulting on a 2080 contract as an ETW employee at NIKE, Inc.

Challenge: Promote a continuous learning culture for the global finance team

Solution: Built an engaging learning challenge for January 2022 release to the global team. Created a challenge plan on the Degreed LXP with weekly modules of learning content. Topics included: an overview of the features of the LXP; content on the benefits of continuous learning for career development; and strategies on how to build a learning habit that will stick. Learning assets included articles, videos, custom job aids, posts, activities and tasks.

Results: The January launch of the learning challenge was canceled due to a resurgence of COVID in early 2022. The challenge was repurposed into a plan for continuous learning instead of a challenge. The new launch is February 2022 & measurable metrics will follow.

Corporate Training Course

Client: NAVEX Global

Project Title: Leading a Hybrid Team

Project Title: Leading a Hybrid Team - Best Practices for Leaders

Tools Used in Development: Articulate Rise responsive course authoring tool, Canva graphics design tool, Google Cloud Platform

Client: NAVEX Global - the worldwide leader in integrated Risk & Compliance management software and services

Challenge: Design & facilitate a leadership development micro-learning experience for the Leaders Leading Leaders initiative that equips and empowers people-leaders to develop great people.

Solution: I selected the topic of leading a hybrid team because this is a hot topic at this moment in history, after 18 months of working remotely and the return to the office on the horizon. I created the course in Articulate Rise so leaders can access it and complete the training on their own.

Results: I presented the course to a team in NAVEX Global's Talent Development team. I await their feedback.

Interactive E-Learning Course

Client: Agros International

Project Title: Learn About Agros International

Project Title: Learn About Agros International

Tools Used in Development: Articulate Rise responsive course authoring tool, Canva graphics design tool, Google Cloud Platform

Client: Agros International, a Non-Governmental Organization (NGO)

Agros International's mission is to break the cycle of poverty and create paths to prosperity for farming families in rural Latin America.

Challenge: Inform people about the mission of the Agros NGO.

Solution: Launch the course in 2020 during the week of Agros International's annual fundraising event called "Tierras de Vida."

Results: The course includes a special virtual message from well-known travel writer, tv personality and activist, Rick Steves. The course helped people learn more about Agros remotely since they could not attend the annual event in person due to COVID.

Interactive E-Learning Course

Client: Human Resources Department - Diversity, Equity & Inclusion

Project Title: Implicit Bias Awareness

Project Title: Implicit Bias Awareness

Tools Used in Development: Articulate Rise responsive course authoring tool, Canva graphics design tool, Google Cloud Platform

Client: Corporate HR - Diversity, Equity & Inclusion (DEI)

Challenge: The client wants to provide DEI training to all its employees to improve workplace decision-making, increase teamwork, and improve the corporate culture.

Solution: After completing a needs assessment and learner analysis, I decided to develop an online course on Implicit Bias Awareness. This course will be a stand-alone mobile app, available anytime to all employees. The course will cover topics that will help participants become more aware of their thoughts, perspectives, attitudes and behaviors.

Results: As employees become more aware of their own implicit biases, the organization moves closer to its long-term goals:

  • Create a workplace environment that removes implicit bias from decisions.

  • Create workplace teams that are based on respect and trust.

  • Create a workplace culture where people feel motivated and valued.

Interactive E-Learning Course

Client: Information Technology Department

Project Title: Email Security

Project Title: Email Security

Tools Used in Development: Articulate Rise responsive course authoring tool, Canva graphics design tool, Google Cloud Platform

Client: Corporate IT - Security

Challenge: The client wants to prevent business email security breaches.

Solution: A mobile micro-learning course on email security for all employees.

Topics include:

  • How to identify email scams.

  • Ways to stay safe and avoid scam attempts.

  • What to do if business email gets attacked.

Results: To measure the impact this training has on the business, the course measures Kirkpatrick's 4 Levels of Learning Evaluation:

1) Reaction - Learners will provide course feedback by completing an online survey.

2) Learning - Learners will complete a summative assessment at the end of the course. Learners must score 80% or better to pass the course. The assessment can be repeated until mastered.

3) Behavior - Learners will be sent a suspicious-looking email 30-60 days following complection of the course. The percentage of learners who report the potential email scam to the IT Department will be tracked and used as a measure of business impact.

4) Impact - Before and after implementation of this course, business metrics will be used to measure training impact on Key Performance Indicators (KPIs). Before and after KPI metrics will validate effectiveness of the training.

Training Course for a Nonprofit Organization

Client: Family Promise of Tualatin Valley

Project Title: Volunteer Training for Family Promise of Tualatin Valley

Project Title: Volunteer Training for Family Promise of Tualatin Valley (FPTV)

Tools Used in Development: Articulate Storyline course authoring software, Canva graphics design tool, Google Cloud Platform

Client: Family Promise, a national nonprofit organization that serves homeless families in the community

Challenge: Train volunteers about FPTV before they start working with resident families.

Solution: Require that all new volunteers complete this training course. Note: Training procedures were changed due to COVID, so the online training course was updated and can be viewed below.

Results: The courses prepare volunteers for service and give them basic skills needed for open communication with homeless families being served by FPTV.